How We Feel

As you can see, there is no concern from SEARS management for the reality the dealers face.  There is only denial and more propaganda trying to pump up the dealer model as something it obviously is not.

None of our concerns were addressed, no thank you for our hard work, and no clear answer to our request for a meeting.

Instead we are admonished for the tone of our letter.  What do they expect?  We have every right to take them to task.  We are supposed to be partners.

We are not partners.  They treat us with disdain and contempt, as if we are all lazy and incompetent.  In fact, we are the exact opposite.  We are educated, dedicated entrepreneurs and good corporate citizens who serve our communities with passion and dedication.